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No. You can book with an RMT directly, without a referral. Some extended health plans do ask for a doctor’s note before they will cover massage therapy, so check your plan before your visit if you plan to claim it.
Most extended health plans include coverage for registered massage therapy. We direct bill Pacific Blue Cross, Sun Life, Manulife, Canada Life, GreenShield and many other insurers, so you only pay any portion your plan doesn’t cover. Direct billing options vary by therapist; see our Direct Billing & Insurance page for the full list.
Yes. If you’ve been in a motor vehicle accident, ICBC pre-approves up to 12 RMT treatments within the first 12 weeks, with no doctor’s referral needed. At Remedy, your first 45-minute ICBC visit has no user fee and follow-up visits are $14 + GST, with ICBC covering the rest. Select RMTs direct bill ICBC, so mention your claim number when you book.
You’ll fill out a health history form, then your RMT will ask about your concerns and goals and may assess your posture and range of motion. They’ll explain the treatment plan and ask for your consent before starting. You’re always in control: tell your therapist at any time if you’d like more or less pressure, or want them to avoid an area.
Wear something comfortable. For most treatments you’ll undress to your comfort level and be covered with sheets, with only the area being treated uncovered. You can also stay fully or partly clothed; your RMT will adapt the treatment.
It depends on your goals. People recovering from an injury often come weekly or every other week for a period of time, while others book monthly to manage everyday tension. Your RMT will suggest a plan that suits your needs and budget.
Please give at least 24 hours’ notice to cancel or reschedule. Late cancellations and missed appointments may be charged up to 100% of the appointment fee.
